Support

Black Steel Arms Customer Support

Our support team is here to help with questions about products, orders, payments, and shipping.

🛒 Product Questions

Need more information about a product, its specifications, availability, or included items? Contact our support team and we will help you find the information you need.

📦 Order Support

If you have already placed an order and need an update or have a question about your order, please include your order number when contacting us.

🌎 Shipping

We can help with questions about shipping, delivery times, transportation companies, and courier services.

Worldwide shipping is available to various destinations. Shipping availability for a specific product depends on the destination country and applicable regulations.

💳 Payment

If you have questions about paying by bank card or cryptocurrency, please contact our support team before making a payment.

🏪 Store Pickup

If you would like to collect your order from our Dallas store, please contact us in advance to confirm product availability and arrange your visit.

📧 Contact Us

Email: info@blacksteelarms.net

If you are contacting us about an existing order, please provide your order number and briefly describe your question. This will help us respond more quickly.

Business Hours:

Monday – Friday: 09:00 AM – 8:00 PM
Saturday – Sunday: 09:00 AM – 7:00 PM